Terms of Service
Terms for using the Mlath IOS platform operated by Mlath Alaml for Art Production.
Effective date: 16 July 2026 · Last updated: 16 July 2026
- Operator
- Mlath Alaml for Art Production
- Commercial Registration
- 105668-1
- Address
- Kingdom of Bahrain, Northern Governorate, Malkiya, Block 1034, Road 3431, Premises 958A
- info@mlath-alaml.com
- Phone
- +973 3396 1668 · +973 3228 8466
- Websites
- ios.mlathmedia.com · mlath-alaml.com
1. Definitions
“Platform” means Mlath IOS at ios.mlathmedia.com; “Company” means Mlath Alaml for Art Production (CR 105668-1), Kingdom of Bahrain.
2. Acceptance of terms
Using the platform constitutes acceptance of these terms. Anyone who does not agree must refrain from using it.
3. Eligibility and authority
Admin-panel access is restricted to an owner authorized by the company, who affirms full legal capacity and authority to manage the business’s communications.
4. Protecting sign-in credentials
The user is responsible for keeping credentials confidential and for all activity under the account, and must notify the company immediately of any suspected unauthorized use.
5. Service description
The platform manages conversations, comments, contacts, templates, campaigns and channel-supported statuses through the official WhatsApp, Instagram and Messenger APIs.
6. Acceptable use
The platform is to be used only for lawful business communications, in compliance with applicable laws and the relevant channel and Meta policies.
7. No spam
Using the platform to send bulk unsolicited, disturbing or unwanted messages is prohibited.
8. No impersonation or fraud
Impersonating any person or entity, or using the platform for any form of fraud or deception, is prohibited.
9. Number sourcing
Harvesting phone numbers unlawfully, or purchasing number lists without their owners’ consent, is prohibited.
10. Consent
Appropriate consent is required before sending marketing messages to any recipient, who must be informed of the business name and expected message types.
11. Opt-out
Opt-out requests are honored immediately; anyone who opted out is not re-added without fresh consent.
12. Contact accuracy
The user is responsible for the accuracy of contact data entered and for the lawfulness of communicating with those contacts.
13. Templates and Meta review
Message templates are subject to Meta review and approval; campaigns are sent using approved templates only.
14. Meta fees
Any conversation, messaging or service fees charged by Meta are independent of the platform and are borne by the connected business-account owner.
15. Changes in pricing and policies
Meta may change its pricing, policies or technical capabilities at any time, outside the company’s control.
16. No guarantee of template approval
The company does not guarantee that Meta will approve any template submitted for review.
17. No delivery guarantee
The company does not guarantee that every message is delivered or read; this depends on the channel, its provider, and the recipient’s device and settings.
18. Reliance on external services
The platform’s operation relies on Meta’s services, the hosting provider and the internet; availability may be affected by an outage of any of them.
19. Intellectual property
The platform’s design, software and marks belong to the company or its licensors and may not be copied or reused without written permission.
20. Account data confidentiality
The company treats account and conversation data confidentially, per the Privacy Policy published on this platform.
21. Service suspension
The company may suspend or restrict access in cases of abuse, security risk, or violation of these terms or connected-channel policies.
22. Limitation of liability
The service is provided as-is; to the extent permitted by law, the company is not liable for indirect or consequential damages arising from use of, or inability to use, the service.
23. Governing law
These terms are governed by the laws of the Kingdom of Bahrain.
24. Jurisdiction
The competent courts of the Kingdom of Bahrain have jurisdiction.
25. Contact
Email: info@mlath-alaml.com · Phone: +973 3396 1668 · Address: Kingdom of Bahrain, Northern Governorate, Malkiya, Block 1034, Road 3431, Premises 958A.
26. Effective date and updates
Effective date: 16 July 2026 — Last updated: 16 July 2026. This page is updated upon any material change.